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Social Media Privacy Policy

Bellaluna Crafts, C.B. is present on several social networks. This page explains what we do with your data when you interact with us there.

1. Who processes your data

  • Data controller: Bellaluna Crafts, C.B.
  • VAT / NIF: E87722724
  • Address: C/ Tembleque 106, Local — 28024 Madrid (Spain)
  • Email: bellalunascrap@gmail.com

2. Where you can find us

3. What data we process and why

When you follow our profiles, comment, like, share or send us a private message, we process the data the social network itself shows us: your username, your public profile picture and the content of your messages or comments.

We use it only to:

  • Answer your questions and comments.
  • Share information about our products, collections and workshops.
  • Post content related to scrapbooking.
  • With your express permission, repost projects you have made with our materials, always crediting your profile.

We do not extract your data from social networks into our own databases, and we do not use it to send you marketing emails. If you want our newsletter, you need to subscribe yourself on the website.

4. Legal basis

Processing is based on your consent, given when you follow us or voluntarily interact with our profiles. You can withdraw it at any time by unfollowing us or deleting your comment.

5. The social network's responsibility

Each social network has its own terms and its own privacy policy, over which we have no control. We recommend reading them.

Please note that we cannot delete your profile or your data from the platform: only you can do that from your account, or by asking the network directly.

6. Community rules

We reserve the right to hide or delete comments that are offensive, promotional, off-topic or that infringe third-party rights, and to block whoever posts them.

7. Your rights

You can exercise your rights of access, rectification, erasure, restriction, portability and objection by writing to bellalunascrap@gmail.com or to C/ Tembleque 106, Local — 28024 Madrid, Spain.

If you believe we have not handled your request properly, you may lodge a complaint with the Spanish Data Protection Agency: www.aepd.es

At Bellaluna Crafts we use the Cookies law:

We use our own and third-party cookies to make the shop work, remember your basket and your language, and understand in aggregate how the site is used. You can accept or reject them; if you reject them, only strictly necessary cookies will be installed. More information in our Cookie policy

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